Privacy policy
Privacy Policy
EDGEVA ("we", "us", and "our") operates this store and website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.
This store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and provide our services to you.
Information We Collect
When you visit our store, place an order, or contact us, we may collect certain personal information, including:
- Name
- Shipping and billing address
- Email address
- Phone number (if provided)
- Payment information
- Order details and purchase history
We also automatically collect certain information about your device and interaction with our website, including your IP address, browser type, pages viewed, referring URLs, and other usage data through cookies and similar technologies.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Provide shipping updates and order-related communications
- Respond to customer support requests
- Process payments and prevent fraudulent transactions
- Improve our website, products, and customer experience
- Send marketing communications where you have provided consent
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our emails.
Sharing Your Information
We may share your personal information with trusted service providers that help us operate our business, including:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping carriers
- Analytics providers
- Marketing and advertising platforms
These service providers only receive information necessary to perform their services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
We do not sell your personal information.
Cookies & Analytics
We use cookies and similar technologies to operate our website, remember your preferences, analyze website performance, and improve your shopping experience.
We may use third-party analytics and advertising tools, including services provided by companies such as Shopify, Google, and Meta, to understand how visitors interact with our website and to measure the effectiveness of our marketing campaigns.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Your Privacy Rights
Depending on your location, you may have certain privacy rights, including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Request a copy of your personal information
- Object to or restrict certain types of processing
To exercise any of these rights, please contact us at:
We will respond to your request in accordance with applicable privacy laws.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, and complying with legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page with the revised date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: support@edgevaco.com